Desert Valley Auto Parts Member Reviews

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From R M Tuggle:

I called them and asked if they had a hood for a '68 Fairlane and they said they did. I gave them my credit card number and they said they would get it right out. After waiting about two weeks for it to arrive and looking for it on my credit card statement. There was nothing so I called them back and they said they didn't have one, but they said if they got one in they would charge my card and send it to me without contacting me first. I didn't like this option. I told them to call me if they got one then I would ok them to charge it and ship it. They didn't like my option. They said it would go to the next person in line if I wasn't on file. Needless to say I found one closer to me and a whole lot cheaper. I recommend that if you live near them it may be worth it to deal with them in person, but I have found stuff a lot cheaper on the internet A LOT CHEAPER.

From Kyle:

I ordered a K frame bolt for a '79 Dodge Aspen. I needed it quick so I asked about rush delivery. I was pleased to hear that since the part was so small, they could ship it that day, and it would probably arrive by the end of the week. So I didn't bother with the rush delivery. Three weeks later, when it had not arrived, I had to order another one from Wildcat which arrived promptly, and was 2/3 the price. The frame bolt from Desert Valley never did show up, but I paid for it.

From Chris:

A friend of mine ordered a pair of fenders from them for his 1972 Dodge Charger, he received a pair from a 1973 Dodge Charger, to the untrained eye they look the same, but there are several small differences so they wouldn't fit his car, they charged him something like $125 a piece for shipping, so trial and error on parts can get very expensive, very quickly, also they were supposed to be rust free, they looked fine until he chipped the bondo out of the rust holes....let the buyer beware--just because you buy the parts in Arizona doesn't mean the car didn't spend 30 years in Illinois...

From Ron:

I've used DVAP over the years and frequently walk through their facility to check inventory. Their pricing varies on where they are shipping to and the overall availability of what you are looking for.

From David:

I have purchased some sheet metal from them for a '65 Wildcat convertible that we were restoring a few years back. I had someone go over and check out the donor car. I was pleased to receive absolutely rust free -dent free items. Shipping can be pricey.

From Roger:

I sent them a wish list of parts about 6 weeks ago. Their website says that they'll get back to you if they have the parts for sale. Guess in my case they don't, because no reply.

From Ron V.:

I have used them on several occasions and have been quite satisfied. Nothing is FREE, but quite satisfied!

 

From Randy:

I ordered a left front door glass for my '73 from them last year. It was shipped promptly and arrived damage free. Unfortunately, it was the wrong glass (mine has power vent windows-this glass was for one without). I called them and they said they would be glad to refund the purchase price after I sent the glass back. It took me about three weeks and many phone calls after I sent it back to finally get the refund credited to my account. This was my only experience with them so it may not be typical. As always, caveat emptor!

From Carmine:

"OK" is about the best I'd say for them. Prices are high, service is poor... But if it's your last resort????

 

From April:

I sent my father in law to Desert Valley to shop some 67 300 sheetmetal.  Not only did they have all the parts, they sold him a donar car that when it showed up, he built theirs and used his for parts. Shipping is always high anywhere you go but he got more than what he paid for and won't shop anywhere else.

 

From Ryan:

I have spent a lot of money with the them and even plained family vactions to there yard, I have had few bad experence's, but in the end they have alway's made it write. Not to mention that every time I have called them they have always treated me like a freind which is why I will always use them first. They dont have everything but there a start.

 

From Bill:

I live in Az. I have visited and bought several parts from this company. Great product and good pricing. They have always been very helpful and would recommend this company for quality parts.

 

From Franklyn:

I recently ordered a fender for my '73 gran torino sport, the price was right, and shipping was reasonable. Since I live in central Pennsylvania. It took about 2 weeks, and I was pleased at the condition of the fender, no rust, no dents...AWSOME! Great doin' business with DVAP

 

From Dave:

ordered trim for a 1966 IMPALA wagon and recieved bel air trim. obvious diference that a average chevy guy should have noticed. but recieved full refund and have found good parts there. reasonably priced for rare wagon parts.

 

From J. R. Nice:

Posted my request for my part on line - 65 Falcon wagon cargo floor. DVAP responded with a quote of $400 + shipping. Stated it would be rust free and cut past factory seems. Shipping was another $250. Shipped a week after account was debited. After it arrived, inspection disclosed several patches of rust which was cratered pretty well. I called and it was explained that it was not rusted through. I was pretty sure sandblasting would result in pinholes. It did. It may have been worth something but it certainly wasnt worth $650. I wont recommend them.

 

From Tom:

I have bought alot of parts from them in the the past 10 yrs. or so. I live in the area & they always send you out into the yard to find what you want. Yard guys don't destroy the part when they remove it. A little pricey, maybe but a good deal if you have a 30+ yr.old car & live in the area.

 

From Bill:

I have restored many cars using parts from them, and everytime has been a good experience. Like any company I there have been a few problems, but they have always taken care of them and made me a happy customer. The comments I see about people getting ripped off is probably B.S. because these guys have been in business for 14 years. I doubt thev'e been around that long by ripping people off. I would recommend them to anyone, they have made me a customer for life and made my restoration shop a sucess for the past 10 years. Thumbs up to these guys.

 

From Jason McClure:

Hello everyone, My name is Jason McClure. I am the owner of Desert Valley since its creation in 1993. I am glad this web site has continued on strong for as long as it has. I browse every 6 months or so to get a progress report on my company.A few facts need to be revealed to your members. First Hidden Valley is not the biggest in the SW. We are the biggest in the nation.Hidden Valley Auto downsized from 120 to 10 acres,as they fell victim to the crazy economic sprawl in Phoenix. We purchased Wisemans auto in 2005. Combined DVAP encomposes 128 acres.Additionally,newbies to the site must be warned that the testimonials arevery old or dated.Times have changed and so has the industry.The recent growth of channels such as E-BAY has eliminated most competition. At the end of the day nothing can compare to that first time a father takes his son out for a day at the JUNK YARD.This can't be acheived at the foot of a keyboard.We have experienced the growth sprawl for the past 13 years.A half dozen changes of address and never have we crushed a car that wasn't 1/2 way in the grave. I could have made a fortune on my property. Instead we absorbed the enormous cost of transporting 5000 plus dismantaled classic American art to their next retirement home. I am a hobbiest. If I was involved with this industry for strictly profit, I would've taken my money on the first real estate transaction and ran. Instead I decided to spend what fortune people thought I made to keep Desert Valley not only in bussiness but in Phoenix.You make the call. Pay the extra dollar. Feel entirely comfortable with your decision to remedy your restoration needs.Our warranty has covered all transactions since day one. I challenge any one who actually got ripped off.Your site is a great tool. I hope this testimonial is given a chance. Not only is it from the heart, its from the top. The industry, hobby, and enthusiests deserve at least that.
Thank You in advance,
Jason McClure
Desrt Valley Auto Parts DVAP.com June/2007

 

(8 Feb 2008) From Greg Angst:

I purchased a 1970 chevelle as a donor car from DVAP in 2000 for parts, but it was in much better shape than my original car that I was restoring. I am restoring the donor car and using parts off my original car. The car was rust free. I am looking at getting more parts from them in the near future.

 

(14 Apr 2008) From Dave:

I went to Desert Valley Auto and Salvage to see if they had parts for my 1965 Dart and they had EVERYTHING I needed and more. They had TONS of Mopar parts, with great deals. They exceeded my expectations! I was very impressed and happy with this salvage yard. I am a customer for life!!! -Dave

 

(14 Apr 2008) From Joe R.:

I recently went to Desert Valley to get some parts for my Dart and I was so surprised at the inventory they had. They had tons of Mopar stuff. They gave me a great deal on my parts and were pleasent to deal with. I am a customer for life!! Thanks Desert Valley Auto Salvage. - Joe R.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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